Delivery Information
Shipping & Delivery Costs
- Free delivery is available on all basic orders.
- Some products may incur additional delivery fees — these will always be shown clearly in your shopping cart before checkout.
Shipping & Delivery Times
- We stock a wide range of products locally in our warehouse, allowing us to provide fast nationwide delivery.
- For products not held in stock, delivery times may vary. Estimated delivery times will be shown on the product page.
Delivery Areas
- We deliver throughout the island of Ireland.
- All deliveries require a signature on receipt.
- Standard delivery hours: Monday to Friday, 9am–5pm (excluding bank holidays).
- When delivering to schools, couriers will consider school closing times.
- Please note: We do not deliver to PO boxes.
Remote Islands
- Deliveries to certain remote islands off the Irish coast may be subject to additional delivery charges.
- If this applies to your order, our customer service team will notify you immediately. We will only proceed once you confirm approval.
Delivery Shortages & Damaged Goods
- Please inspect your order carefully before signing for delivery.
- Check that the contents match the delivery note/packing slip.
- Some orders may be shipped in multiple parts, so not all items may arrive together. If an item is missing but not listed on the delivery note, it will arrive separately.
- If you discover missing or damaged items, notify us within 48 hours. Claims must be supported by the carrier’s proof of delivery note where the goods have been signed as short.
Bulky Items, Furniture & Upstairs Deliveries
- Heavy items (e.g., safes, filing cabinets, lockers) may incur additional delivery charges depending on weight, building access, and whether extra delivery staff are needed.
- Additional charges may apply if:
- Two delivery people are required
- There are steps into the building
- Delivery is to an upstairs floor
- We will contact you for basic access information after your order.
- Couriers are insured to deliver to the curbside only.
- Furniture items are delivered flat-packed and require self-assembly.